Messages management

KanTickets (Tickets Kanban views for Dolibarr)

Messages management

In addition to the initial message, a ticket may contain several other messages.
In the ticket kanban tile, a dedicated clickable icon displays the current number of these messages.

A click on this icon displays the list of messages:

The toolbar of this dialog allows you to add, edit, delete, and search for messages.

To add a message, click on the "+" icon.
This opens the Dolibarr ticket card in message adding mode.

To edit a message, click on the "pencil" icon.
This opens the Dolibarr event card of the Agenda associated with the mesage in edit mode.